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CGI Custom & Geometric Windows in Doral: What to Know First
CGI custom and geometric windows in Doral can be repaired or replaced by TruePane Windows & Doors, and we handle the unusual shapes most shops will not touch: radius tops, trapezoids, triangles, octagons, and oversized picture units. Typical turnaround on a custom CGI order runs three to six weeks depending on the profile and glass package, and the honest price posture is this: geometric work costs more than stock rectangles because every unit is made to order and the openings rarely cooperate. Repair work is usually faster and far less expensive than full replacement.
This page is for homeowners in Doral who already own CGI windows, trust the brand for impact protection, and now need a shaped unit matched or a failing piece addressed without voiding the warranty. If that describes where you are, call (386) 854-7948 and a live person will answer. Not a recording. Not a callback form.
- Key takeaway: We are an independent CGI service provider, so we can repair or replace units without pushing you to a specific dealer’s markup.
- Key takeaway: Custom shapes cost more and take longer, but the work itself is straightforward when the rough opening is measured right.
How CGI Products Fail - and How We Fix Them
CGI builds a strong impact window, but no product line is immune to problems, and geometric units have their own failure patterns. Here is what we actually see in Doral homes, named plainly.
- Radius-top units in the Estate Collection. The arched or curved top section can develop seal failure along the curved laminated glass edge before the flat portions show any sign of trouble. The cause is usually the stress of the curved lamination under repeated thermal cycling. Our fix: we pull the sash or the fixed panel, confirm the seal breach with a moisture meter, and re-glaze with a fresh curved lite cut to the exact radius. No forcing, no caulk-and-pray.
- Trapezoid and triangle fixed units with failing structural silicone. We see the adhesive bond between the glass and the frame lose integrity on geometric fixed windows after ten or more years in direct sun. This is a known wear point on older CGI fixed lites. Our crews will not re-bead over failing silicone. We remove the unit, clean the channel properly, and reset the glass with the correct structural adhesive.
- Oversized picture windows in the Sentinel line that develop a sag or drift. A wide fixed unit that starts to droop at the corner usually means the rough opening was never squared or the original installer shimmed the weight onto the glass instead of the frame. Dale Kessler grew up off NW 107th Avenue in Doral, and he tells people the same thing he told his crews for twenty years: the opening has to be right before the window can be. We check the opening, correct the load path, and reset the frame so the glass is carrying light, not structural weight.
- Roller and track wear on geometric casement or awning projections in the Halo line. Shaped venting units put extra load on the operators because the sash is heavier than a standard rectangle of the same glass area. The rollers go first, then the crank. We replace the operator hardware and rollers with parts that match the original torque spec. Aftermarket parts work when they are sourced right, but we will not install a cheap crank that binds a $2,000 custom sash.
- Weep system clogs in custom windows with non-standard sill profiles. Doral gets sheets of rain in the wet season, and a geometric window with a sealed or clogged weep can trap water inside the frame and rot the sill from the inside out. Our techs clear the weeps, inspect the sill dam, and test with a garden hose before we call the job finished. We have pulled enough swollen sills out of Doral houses to know that this is the fix most contractors skip.
Our CGI Custom & Geometric Windows Process
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Call and description. You call (386) 854-7948. A live person answers, asks about the window shape, the age of the unit, and what you are seeing. No phone tree, no voicemail.
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One-visit diagnosis. A background-checked, uniformed technician comes to the Doral property, measures every opening twice, and identifies the actual problem. We do not quote a replacement when a repair solves it.
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Parts decision on paper. For CGI units, we check whether OEM parts are still available and compare them against quality aftermarket options side by side. You see exactly what each costs and why we recommend one over the other. If the work touches the glazing or the frame, we verify it will not void your remaining warranty before we proceed.
- 4
The work, done in place or ordered custom. Repairable units are fixed in the opening whenever possible. For custom replacements, we order the shaped unit with the exact profile and glass makeup needed to match your other CGI windows. Most jobs are completed in a single visit when repair is the answer.
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Testing and documentation. We test the operation, the seal, and the weep system. We register both manufacturer warranty layers in writing, with the durations stated, before the truck leaves the driveway. That is The Keystone Standard.
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Done Right Promise. If it is not done right, we make it right, no paperwork, no arguing. That is the guarantee on every CGI job we touch, and we put it in writing too.
What CGI Custom & Geometric Windows Costs in Doral
Repair work on a CGI unit in Doral typically falls between $180 and $340 for common issues like roller replacement, seal correction, or weep clearing, depending on the unit size and the hardware involved. Re-glazing a curved or shaped lite runs higher, usually $400 to $900, because the glass is custom-cut and the lamination is ordered to match your original. A full custom geometric replacement window, made to order and impact-rated, will land between $2,800 and $7,500 per unit depending on profile, glass package, and size. These are honest ranges, not bait numbers. We quote manufacturer lines side by side on paper so you see exactly what you are buying. Call (386) 854-7948 for a free estimate on your specific opening.
Why Doral Homeowners Call TruePane Windows & Doors for CGI Work
We have been serving local communities since 2008, and the company was founded in 2008 by Dale Kessler, a second-generation glazier who learned the trade at Miami Lakes Educational Center and has spent two decades installing and replacing impact-rated windows across Miami-Dade. We are not the cheapest bid. We are the last call for people who do not want to do this again in five years.
Beyond CGI, we work on PGT, CWS, ES Windows, and ECO Window Systems, so if a future job involves a different brand, we already know the product. Every job is covered by the Done Right Promise and The Keystone Standard. Both manufacturer warranty layers registered in writing, durations stated, before the truck leaves your Doral driveway. A live person answers the phone 24 hours a day, 7 days a week. That is not a promise we make lightly, because we plan to be in town when you call.
FAQs
It depends on what is repaired and who does the work. As an independent CGI service provider, we check your warranty status before starting and choose repair methods that preserve the remaining coverage wherever possible. Some DIY or fly-by-night repairs void the warranty on the spot. We make sure ours does not, and we document it in writing.
Yes, for most profiles. We match the glass type, the frame color, and the geometry to what is already in your Doral home, but certain discontinued frame colors or older profile extrusions may require a slight visual difference. We will tell you upfront if a perfect match is not possible before we order anything. Call (386) 854-7948 and we will tell you over the phone whether your unit is matchable.
If the frame is sound and the glass or hardware is the problem, a repair usually costs a quarter or less of what a full replacement would run. The exceptions we see in Doral are older units with pitted frames, seized structural channels, or multiple failed seals. At that point it is cheaper long-term to replace. We will show you the numbers either way and let the condition of the opening decide.
Typical lead time for a custom CGI window runs three to six weeks from the day we confirm the order. Complex shapes or non-stock glass packages can push toward eight weeks. You will know the lead time before you commit, and we will not promise a date we cannot keep. Repair work is almost always faster, often in a single visit. Call (386) 854-7948 to get a real timeline for your opening.
Written by Dale Kessler, Owner, TruePane Windows & Doors at TruePane Windows & Doors, serving Doral and nearby areas.
Six Reasons Homeowners Choose TruePane Windows & Doors
Impact systems engineered to design pressures up to +/-100, matched to your wind zone - your openings hold when the storm arrives.
Low-E insulated impact glass from our manufacturer lines commonly cuts monthly cooling bills 20-30%.
Laminated impact glass shuts out up to 40% of outside noise - traffic, neighbors, weather.
Monitoring services run $30-90 a month. Laminated impact glass resists forced entry around the clock, with no subscription.
Florida homeowners average around 25% savings on the windstorm portion of their policy after protecting every opening - some homes qualify for more.
A full impact package upgrades curb appeal, buyer confidence and appraised value in one project.



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